Privacy Policy
Privacy Policy
Privacy Policy
Last updated: January 28, 2025
1. Introduction
At Pixanova, we respect your privacy and are committed to protecting the personal information you entrust to us through our website accessible at pixanova.ca.
This policy explains what information we collect, how we use it, who we share it with, and what control you have over it.
2. Data controller
Data collected on this site are processed by:
Groupe Pixanova
295 rue des Roseaux
Laval, Quebec H7X 4H3
Canada
info@pixanova.ca
3. Data we collect
3.1 Contact / quote form
When you fill out the quote form, we may collect:
- Name
- First name
- Email address
- Phone number
- Company name
- Type of service requested
- Information related to your project or request
- Any other information voluntarily submitted in your message.
This information is collected solely to respond to your request, prepare a quote, and provide follow-up.
3.2 Browsing data
We use analytics tools such as Google Analytics to understand how our site is used (e.g., pages visited, visit duration, device used).
These data are aggregated and do not allow you to be personally identified unless you choose to provide your contact information through a form.
3.3 Pixels and tracking technologies
We may also integrate:
Facebook Pixel to measure the effectiveness of our advertising campaigns
These technologies automatically collect anonymized data about your browsing to optimize ads and analyze interactions.
3.4 External calendar
If you use our external calendar (e.g., Calendly), the data you enter there (name, email, appointment date) are processed by the third-party provider and not stored directly by Pixanova.
We invite you to consult the privacy policy of the calendar service concerned.
3.5 SMS / text communications
If you provide your phone number and give explicit consent, we may send you text messages regarding:
• Quote request
• Appointment
• Reminders
• Project follow-ups
• Service information
• Promotional offers (with consent)
Message frequency may vary. Message and data rates may apply depending on your mobile provider.
You can withdraw your consent at any time by replying STOP.
4. Purposes of collection
We use the information to:
• Respond to your requests
• Prepare a quote
• Schedule an appointment
• Provide customer follow-up
• Send SMS communications with consent
• Send promotional offers with consent
• Analyze and improve site usage
• Measure the effectiveness of our ads
These purposes are legitimate business activities and your data are used only transparently.
5. Consent and cookies
We use cookies and other technical trackers to collect browsing data.
Before placing non-essential cookies on your device, we ask for your informed consent.
You may withdraw this consent at any time via your browser or our preference management tool.
6. Data sharing
Pixanova does not sell, rent, or share your personal information with third parties for purposes other than those necessary to:
Process your request (e.g., email service provider, CRM or automation platform such as Go High Level)
Comply with a legal obligation
In all cases, these third parties are required to respect strict confidentiality standards.
6.1 Hosting and transfers outside Quebec / Canada
Some technology providers used by Pixanova may host or process certain data outside Quebec or Canada. Reasonable measures are taken to ensure an adequate level of protection.
7. Security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, or any unintended disclosure.
8. Your rights
Under applicable laws (Quebec Law 25 and PIPEDA), you may:
Access the personal information we hold about you
Request correction of inaccurate data
Withdraw your consent and request deletion of your data
To exercise these rights, please contact us at: info@pixanova.ca
9. Data retention
We retain your personal information only for as long as necessary for the purpose for which it was collected or to meet a legal obligation. When it is no longer required, it is securely deleted or anonymized.
10. Changes to the policy
We may update this policy.
The date of the last update is shown above.
Any substantial change will be clearly posted.
11. Contact
For any question or request related to your personal data:
✉️ info@pixanova.ca
Last updated: January 28, 2025
1. Introduction
At Pixanova, we respect your privacy and are committed to protecting the personal information you entrust to us through our website available at pixanova.ca.
This policy explains what information we collect, how we use it, with whom we share it, and what control you have over it.
2. Data Controller
The data collected on this site are processed by:
Groupe Pixanova
295 rue des Roseaux
Laval (Quebec) H7X 4H3
Canada
info@pixanova.ca
3. Data We Collect
3.1 Contact / Quote Form
When you fill out the quote form, we may collect:
- Last name
- First name
- Email address
- Phone number
- Company name
- Type of service requested
- Information related to your project or request
- Any other information you voluntarily include in your message.
This information is collected solely to respond to your request, prepare a quote, and provide follow-up.
3.2 Browsing Data
We use analytics tools such as Google Analytics to understand how our site is used (e.g., pages visited, visit duration, device used).
This data is aggregated and does not allow us to identify you personally unless you choose to provide your contact information through a form.
3.3 Pixels and Tracking Technologies
We may also integrate:
Facebook Pixel to measure the effectiveness of our advertising campaigns
These technologies automatically collect anonymized data about your browsing to optimize ads and analyze interactions.
3.4 External Calendar
If you use our external calendar (e.g., Calendly), the data you enter there (name, email, appointment date) are processed by the third-party provider and not stored directly by Pixanova.
We invite you to review the privacy policy of the relevant calendar service.
3.5 SMS / Text Communications
If you provide your phone number and give explicit consent, we may send you text messages regarding:
• Quote requests
• Appointments
• Reminders
• Project follow-ups
• Service information
• Promotional offers (if consented to)
Message frequency may vary. Messaging and data charges may apply according to your mobile provider.
You can withdraw your consent at any time by replying STOP.
4. Purposes of Collection
We use the information to:
• Respond to your requests
• Prepare a quote
• Schedule an appointment
• Provide customer follow-up
• Send SMS communications if consented to
• Send promotional offers if consented to
• Analyze and improve site usage
• Measure the effectiveness of our ads
These purposes are legitimate business activities, and your data is used only transparently.
5. Consent and Cookies
We use cookies and other technical trackers to collect browsing data.
Before placing non-essential cookies on your device, we ask for your informed consent.
You may withdraw this consent at any time through your browser or our preference management tool.
6. Data Sharing
Pixanova does not sell, rent, or share your personal information with third parties for purposes other than those necessary to:
Process your request (e.g., email service provider, CRM or automation platform such as Go High Level)
Comply with a legal obligation
In all cases, these third parties are required to respect strict confidentiality standards.
6.1 Hosting and transfers outside Quebec / Canada
Some technology providers used by Pixanova may host or process certain data outside Quebec or Canada. Reasonable measures are taken to ensure an adequate level of protection.
7. Security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, or any unintended disclosure.
8. Your Rights
Under applicable laws (Quebec's Law 25 and PIPEDA), you can:
Access the personal information we hold about you
Request correction of inaccurate data
Withdraw your consent and request deletion of your data
To exercise these rights, please contact us at: info@pixanova.ca
9. Data Retention
We retain your personal information only for as long as necessary for the purpose for which it was collected or to meet a legal obligation. When it is no longer required, it is securely deleted or anonymized.
10. Changes to the Policy
We may update this policy.
The last updated date is shown at the top.
Any material changes will be clearly posted.
11. Contact
For any questions or requests related to your personal data:
✉️ info@pixanova.ca
Frequently Asked Questions (FAQ)
All the answers to your questions about our LED roll-ups.
Do you still have any questions?
Why choose a digital Roll-up?
The digital Roll-up instantly attracts attention with its high-definition LED screen. Unlike static visuals, it allows for dynamic content display, enables you to change your messages in real-time, and avoids reprinting costs for each campaign. A flexible and cost-effective solution that replaces multiple traditional media.
Why choose Pixanova?
Can we rent the digital Roll-up?
Is the screen visible even in broad daylight?
What type of content can we display?
What is the size of your LED screens?
Frequently Asked Questions (FAQ)
All the answers to your questions about our
LED roll-ups. Do you have any more questions?
Why choose a digital Roll-up?
The digital Roll-up instantly attracts attention with its high-definition LED screen. Unlike static visuals, it allows for dynamic content display, enables you to change your messages in real-time, and avoids reprinting costs for each campaign. A flexible and cost-effective solution that replaces multiple traditional media.
Why choose Pixanova?
Can we rent the digital Roll-up?
Is the screen visible even in broad daylight?
What type of content can we display?
What is the size of your LED screens?
All the answers to your questions about our LED roll-ups.
Do you still have any questions?
Frequently Asked Questions (FAQ)
All the answers to your questions about our LED roll-ups.
Do you still have any questions?
Why choose a digital Roll-up?
The digital Roll-up instantly attracts attention with its high-definition LED screen. Unlike static visuals, it allows for dynamic content display, enables you to change your messages in real-time, and avoids reprinting costs for each campaign. A flexible and cost-effective solution that replaces multiple traditional media.
Why choose Pixanova?
Can we rent the digital Roll-up?
Is the screen visible even in broad daylight?
What type of content can we display?
What is the size of your LED screens?
What are you waiting for?
Switch to LED display now!
Replace your roll-ups and printed displays with a mobile LED screen, ready to use and designed to attract attention.
Replace your roll-ups and printed displays with a mobile LED screen, ready to use and designed to attract attention.
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